Workplace Skills
 

 





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Career Exploration and the Workplace

ISI prepares individuals for the workplace in multiple ways:

ISI’s occupational courses have been developed through collaboration with leading vocational educators. The areas of focus include:

The following titles increase employability, encourage personal development and build interpersonal skills in the workplace:

Customer Service Representative

This course prepares adults for entry-level positions as a customer service representative. The topics covered include communications skills, problem solving, courtesy, confidentiality, and responsibility-in both retail and non-retail settings.

Estimated Course Length: 10-15 hours Read More.

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Health Care Series

This series covers basic skills, key concepts, terms and tasks that are required knowledge for health care workers. Through lesson explanations and scored testing, students learn how to complete required tasks and define key terms.

Home Care Aide

This course is for adults who wish to work as Home Care Aides. It thoroughly covers the skills needed to be a Home Care Aide-including applying for a position, anatomy, physiology, medication, and skills working with patients of all ages.

Estimated Course Length: 40-60 hours.

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Health Care Worker  

This course is divided into twenty-one chapters covering a health care worker’s skills, everything from applying for a job, to skills in working with people. It is more comprehensive than the Home Care Aide course.

Estimated Course Length: 40-60 hours.

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Nurse Assistant

Covering basic skills instruction required for an entry-level position as a Nurse Assistant, this curriculum offers the content of ISI’s Health Care Worker course, along with additional chapters focusing on aging and special patient care.

Estimated Course Length: 70 hours Read More.

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Certified Nurse Assistant (CNA) Test Preparation

Developed as a preparation tool for those wanting to become Certified Nursing Assistants, CNA Test Preparation is a set of 28 exams assessing knowledge of health care environments, the role and responsibility of certified nurse assistants, basic medical and legal terminology, body systems and conditioning, and personal care procedures.

Estimated Length: 30 hours Read More.

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Office Skills

Office Skills

This program provides basic skills instruction required for entry-level positions as office workers. Learners study key concepts and practices related to filing, mail procedures, telephone communication, computer software and information systems.

Estimated Course Length: 40-50 hours Read More.

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Building Maintenance Series

Electric

This course provides basic skills instruction necessary for an entry-level position as an electrician. Besides an introduction to electricity, the course covers topics such as wiring systems, switches, receptacles, light fixtures, bell systems, and thermostats.

Estimated Course Length: 22-25 hours Read More.

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Plumbing  

The Plumbing course covers the basic skills necessary for an entry-level position as a plumber. Students learn basic plumbing concepts, including working with a variety of pipes and plumbing systems. Problems specific to the kitchen and bathroom are discussed.

Estimated Course Length: 22-25 hours Read More.

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Carpentry

This course provides basic skills instruction necessary for an entry-level position as a carpenter. Students learn about basic tools, safety rules, and basic carpentry concepts. Focus is also given to minor repairs relevant to windows and doors.

Estimated Course Length: 15-20 hours Read More.

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Child Care Series

This series is targeted to the training of a Teacher’s Aide. The courseware is divided into three levels of instruction, each designed to build specific competencies required by the U.S. Department of Labor’s apprenticeship program for Child Development Specialists.

Child Care Level I

Students learn the basic knowledge required for child care workers. Topics covered include stages in child development, behavior, nutrition, health, first aid, common medications, child abuse and working with families and communities.

Estimated Course Length: 20 hours Read More.

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Child Care Level II

This course expands on the stages in a child’s development, along with other skills that are needed for occupational proficiency such as creating a safe environment, handling food, playground safety, preventing falls, and other topics related to child safety.

Estimated Course Length: 20 hours Read More.

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Child Care Level III  

Students focus on the child’s environment, hygiene, food service, self-help skills, guiding children’s behavior, and special needs.

Estimated Course Length: 17-20 hours Read More.

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Security Guard Series

Security Officer Training

This course provides a wide overview of the Security Officer Legislation and the Eight-Hour Pre-Assignment Training course for Security Officers.

Estimated Course Length: 10 hours Read More.

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Security Guard Pre-Assignment Training

This course covers all of the material presented in Security Officer Training Online, with the exception of report writing and patrol tactics.

Estimated Course Length: 8 hours Read More.

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Security Guard Cultural Awareness  

Students focus on the racial and cultural diversity of our population. Highlighted is the need for awareness of sensitive social issues.

Estimated Course Length: 5 hours Read More.

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Security Guard Assessment Test

Consisting of 47 questions, this assessment gauges an individual’s knowledge and understanding of the role of the security guard, legal matters pertinent to the industry, level of preparedness related to handling emergencies and other situations relevant to the occupation.

Estimated Assessment Length: 1 hour.

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