ISI prepares individuals for the workplace through occupational courseware developed in collaboration with leading vocational educators. These titles build employability, confidence, and practical workplace knowledge.
Focus areas:
Customer Service Representative
This course prepares adults for entry-level customer service positions. Topics include communication, problem solving, courtesy, confidentiality, and responsibility in both retail and non-retail settings.
Estimated course length: 10-15 hours. Read more.
Health Care Series
This series covers key concepts, terms, and tasks required for health care workers. Through lesson explanations and scored testing, students learn how to complete required tasks and define core terminology.
Home Care Aide
Thorough coverage of the skills needed to work as a home care aide, from job preparation to anatomy, physiology, medication, and patient care. Estimated length: 40-60 hours.
Health Care Worker
Comprehensive instruction across twenty-one chapters, from applying for a job to working with people. Estimated length: 40-60 hours.
Nurse Assistant
Entry-level nurse assistant instruction with additional emphasis on aging and special patient care. Estimated length: 70 hours. Read more.
Certified Nurse Assistant Test Preparation
Twenty-eight exams designed to assess readiness for CNA certification. Estimated length: 30 hours. Read more.
Office Skills
This program provides basic skills instruction for entry-level office positions. Learners study filing, mail procedures, telephone communication, software, and information systems.
Estimated course length: 40-50 hours. Read more.
Building Maintenance Series
Electric
Entry-level electrical instruction covering wiring systems, switches, receptacles, fixtures, bell systems, and thermostats. Estimated length: 22-25 hours. Read more.
Plumbing
Basic plumbing concepts, pipes, systems, and common kitchen and bathroom problems. Estimated length: 22-25 hours. Read more.
Carpentry
Basic tools, safety rules, and entry-level carpentry concepts, including minor repairs. Estimated length: 15-20 hours. Read more.
Child Care Series
This series supports teacher's aide training and is divided into three instructional levels aligned with competencies required by the U.S. Department of Labor apprenticeship program for Child Development Specialists.
Child Care Level I
Basic child care knowledge including development, behavior, nutrition, health, and working with families. Estimated length: 20 hours. Read more.
Child Care Level II
Expands on child development with additional focus on safety, food handling, and injury prevention. Estimated length: 20 hours. Read more.
Child Care Level III
Focuses on environment, hygiene, food service, self-help skills, behavior guidance, and special needs. Estimated length: 17-20 hours. Read more.
Security Guard Series
Security Officer Training
This course provides an overview of Security Officer legislation and the eight-hour pre-assignment training course for security officers.
Estimated course length: 10 hours. Read more.