Learning, workforce readiness, and IT support in one connected experience.

Instructional Systems, Inc.

Technical Services

Ground-up lab implementation, infrastructure deployment, LMS support, and dependable technical partnership for active programs.

ISI Technical Services supports the full technical lifecycle behind training and learning environments. Our work often begins before a lab is operational, with planning and implementation that carries through setup, deployment, user support, troubleshooting, and long-term system management.

We help organizations build dependable environments for staff and learners by coordinating infrastructure, installing equipment, integrating platforms, and staying engaged as a primary technical support partner after launch.

Lab Deployment

Prepare training spaces with the infrastructure, hardware, and connectivity needed for reliable program delivery.

System Integration

Connect LMS workflows, third-party products, user access, and operational requirements into one coordinated environment.

Ongoing Support

Provide responsive technical follow-through so staff, administrators, and learners can keep working with confidence.

What This Team Handles

  • Training lab setup support, including coordination around room preparation, furniture placement, and technical readiness.
  • LAN wiring and deployment planning for workstations, servers, firewalls, routers, and supporting network equipment.
  • Installation, configuration, and maintenance of ISI systems and third-party products used in customer environments.
  • Authentication, user access, enrollment workflow support, and technical coordination for LMS-driven implementations.
  • Help desk and troubleshooting support for administrators, staff, and registered users under service agreement coverage.
  • Coordination of data movement, reporting workflows, platform behavior, and operational validation.
  • Support for backup, storage, connectivity, and continuity needs that directly affect program delivery.
  • Ongoing technical management for organizations that rely on ISI as a primary support partner.
Integrated Delivery See how platform design, LMS integration, and implementation planning come together in active customer environments. Operational Reporting Support the data workflows, user activity visibility, and custom reporting that help organizations monitor their programs. Request Assistance Reach out when your team needs implementation help, infrastructure support, or long-term technical coordination.

Support Availability

Telephone support is available to registered users covered under a Service Agreement.

Telephone Number: (201) 343-3003
Hours of Operation: Monday through Friday, 9:00 AM EST to 5:00 PM EST, excluding holidays.